FAQS!

If you have a question and don't see it here, please email us at webmaster@eclecticbydesign.com. (who knows - maybe your question will be posted here and you can feel responsible for informing millions!)

How long until my order gets shipped?
Our standard current time until we ship out an order is 2-10 business days - that's BUSINESS days. Monday-Friday are business days....and we try to spend Saturday and Sunday cruising new sushi bars to satiate our constant need for raw fish and unusual rolls! (we're always working to speed up our shipping process - but we are getting a LOT of orders right now).

We often CAN expedite an order if you really need it for a special ocassion - please email us and ask if you NEED it sooner. We also often arrange for special shipping options for those truly in need!
Note: 2XL & 3XL sizes can *sometimes* take up to an extra week to ship.

Do You Deliver outside the US?
Absolutely - this is the digital age!
BUT - the default shipping you will be charged is for ground and that's pretty slow. We recommend that at checkout you choose the "Global Priority" option - or email us for other shipping choices.

Can I pay with a money order or check?
Absolutely! Just go through the ordering process online to make sure you include the correct shipping fees and any applicable sales tax. Make checks payable to:
Eclectic By Design
Send payment to:
Eclectic By Design's SUSHISUI!
925 Lakeville Street Suite 128
Petaluma, CA, 94952

Do You Have a Size Chart?
We're working on one and hope to have it up soon. But pretty much everything we carry is close to "true" sizing. So your usual clothing choice is generally the best one!

What is your Return Policy?
We want you to be 100% happy with your SUSHISUI! purchase! If it doesn't fit we will exchange it for another size of the same shirt with no restocking fee whatsoever. If there is anything wrong with the shirt (defective, wrong) we will refund your purchase upon receipt of the shirt.
However we cannot exchange one product for a different item - only for size issues.

Is your shop open to the public?
Sorry, but at this time our manufacturing facility is not open to the public. If you want to see our lines in person please email us and ask if there is a store near you that carries SUSHISUI! - we're happy to assist!

Where can I buy SUSHISUI! locally?
See above - if there isn't a store near you that carries our products, ask them WHY NOT? And then tell us to send them wholesale information!

Can I help you build the Mighty Sushi Database?
Please do! Email us all your favorite sushi hot spots...and why they are so good...what makes them special. Just maybe you'll help us with this long term project!